Orwell View Barns Holiday Cottages Information
Booking Conditions
 |
Here are the booking conditions for Orwell View Barns. Please take time to read them as they set out the terms of the agreement that you will enter into when you make a booking with us. Please contact us if you have any questions. Owners
The property is owned by The Mr R J Wrinch 2007 Discretionary Trust and The Mrs H W Wrinch 2007 Discretionary Trust, trading as Orwell View Barns. Orwell View Barns holiday cottages are let under a licence to occupy. Arrival and Departure
Weekly bookings run from Friday to Friday or from Monday to Monday. Short break stays generally run from Friday to Monday or Monday to Friday in low season, but may be available in high season on a last minute basis. On the day of your arrival, your cottage will be available from 4.00 pm. Please try not to arrive early as we will be busy preparing your accommodation and will not be available to welcome you. Arrival after 6.00 pm is by arrangement and guests will have to locate their own cottage. On the day of departure, all cottages must be vacated by 10.00 am. We are not obliged to offer accommodation before the time stated and you are not entitled to remain in occupation after the time stated. Payment
A deposit is payable at the time of booking of 25% of the total rent. Once the deposit has been paid and the booking has been confirmed in writting by us, a binding contract will exist between us. Deposits are non refundable unless Orwell View Barns are unable to accept the booking. The full balance is due eight weeks before the arrival day. If this is not received, we have the right to cancel the holiday and the deposit will be lost. We are not obliged to send reminders. For bookings made within eight weeks of the arrival day, the full rent must be paid immediately. Our prices are inclusive and quoted in Pounds GB inclusive of VAT at the prevailing rate. Payment may be made by cheque (made payable to Orwell View Barns), by electronic transfer, or by credit / debit card over the telephonede. However, please note that we are unable to accept payment by American Express and Diners Club. Cots
Our cots are suitable for infants up to 24 months. Please bring your own cot linen. Pets
One well behaved dog may be permitted, but only by prior agreement and subject to a small additional cost to cover extra cleaning. Guide dogs are welcome at no extra cost. We are entitled to refuse admission to any persons or animals not declared on the booking form or agreed in writing beforehand. Your dog is not permitted on beds or furniture and is not to be left unattended in your cottage at any time. Please bring own bedding and towels for wiping dirty feet. Your dog is to be kept on a lead at all times and we ask that you clear up after your dog. Smoking
Smoking is not permitted within any of our properties. Cancellation
Once you have booked your stay with us, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel, please contact us immediately and confirm it in writing. For holidays cancelled by you, you will remain liable to us for payment of the total cost of the holiday. However, if we are able to re-let the accommodation, all monies paid in excess of the deposit will be refunded, less a £50 administration fee plus any shortfall in the rent achieved, allowing that we may have to discount the rent to secure a booking at short notice. Each cottage booked is a separate contract. A cancellation in one cottage will not cover the rent for any other cottage either for that week or any subsequent week. Insurance
We strongly recommend that you obtain suitable holiday insurance to avoid any loss owing to cancellation. Non-Availability
We will only cancel your booking if your accommodation becomes unavailable for reasons beyond our control. In this unlikely event, we will attempt to offer you alternative accommodation. However, if this were not possible or unacceptable to you, we will refund all monies paid by you. Whatever the circumstances, our liability to you will not extend beyond a full refund. We shall not be responsible for any consequential loss. Sub-Letting
The accommodation must not be sub-let and the number of persons using the accommodation must not exceed the maximum number advertised and declared in the booking form. Inspection and Maintenance
We or our representatives shall be allowed access to the accommodation at any reasonable time for inspection or maintenance. Damages and Breakages
Please take good care of our accommodation. Whilst we employ housekeepers, guests are expected to leave the cottages in a neat and tidy fashion with all bins emptied and all dishes washed and put away in the cupboards. You are responsible and liable for any breakages which you cause to the accommodation or its contents. We do not normally charge for minor breakages, but you will be held responsible for repair or making good if the damage or breakage is significant. Please report any damage or breakages as soon as they occur. You will report without delay any defects in the property or any breakdown of equipment or appliances therein. Arrangements for repair or replacement will be made as soon as possible. Anti-Social Behaviour
You agree not to act in any way which might cause disturbance to any neighbouring properties. Liability
We do not accept any liability for any damage, loss, injury, sickness or inconvenience to any member of your party, or any vehicles or possessions belonging to any of them, howsoever caused, nor shall we be liable for any additional expenses incurred by you whether directly or indirectly caused by or arising from any aspect of your booking with is. Under no circumstances shall our liability to you exceed the amount paid by you to us for your stay here at Orwell View Barns.
Chinese Lanterns
Chinese Lanterns are not permitted to be released as they pose a serious risk to wildlife and crops. Privacy Policy and Marketing
You accept that data gathered during the course of this booking may be held on computer. We treat any data collected during the course of making bookings or dealing with enquiries in strict confidence. Your data will never be sold. However, as members of Premier Cottages (a marketing collective of the best 4 and 5 star cottages in the UK), we have agreed to supply to Premier Cottages Ltd the names, postal and email addresses of all guests booking with us or proposing to book with us during the previous year, in order that these guests or potential guests may be sent a Premier Cottages brochure and sent promotional emails from time to
time. By accepting these terms and conditions, you are indicating your consent to receiving these communications from us. If at any time you would like your details removed from this list, all you need do is to click the unsubscribe link on any of the emails or contact us by email or telephone and we will arrange for you to be removed from the mailing list. Applicable Law
When making a booking with us, you agree to comply with the above terms and conditions. In the event of a dispute, the laws of England and Wales shall apply and the English courts shall have jurisdiction.
|
01473 788497
Tuesday 21 May 2013